1. Information We Collect

We collect various types of personal data including:

• Personal Information: Name, email address, phone number, billing address, shipping address.
• Payment Information: For order processing, we collect payment data via secure systems (e.g., credit card details, payment method info).
• Log Data: Including IP address, browser type, and timestamp when using the website.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Order Processing: To process your orders and provide related customer support.
• Communication: To respond to your inquiries, provide you with updates on your order, and inform you about promotions and offers.
• Marketing: If you have subscribed, we may send promotional content related to our products or services.
• Improve Services: To enhance our website functionality and improve user experience.

3. Cookies

Our website uses cookies to improve the user experience. Cookies are small files that are stored on your device. You can choose to disable cookies through your browser settings, but some features of the site may not work as expected.

4. Third-Party Services

We may use third-party services to help operate our website and business, including payment processors, email marketing providers, and analytics services. These third parties may have access to your personal information but are obligated to keep it confidential and use it only for the specified services.

5. Data Protection

Vaporeur ensures that all sensitive information, such as payment data, is encrypted and handled securely in accordance with relevant data protection laws.

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

As a user, you have the right to:

• Access: You can request to access the personal data we hold about you.
• Correction: You can request correction of any inaccurate personal data.
• Deletion: You may request deletion of your data, subject to certain conditions.
• Opt-Out: You can unsubscribe from our marketing emails at any time using the unsubscribe link in the emails.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions regarding our Privacy Policy, please feel free to contact us:

• Email: emy@vaporeur.com
• Whatsapp: +86 1517 7767 311

Last updated: 30 October 2025